Last updated: August 30, 2026

Nuvora Copper operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a convenient and personalized shopping experience.

This Privacy Policy explains how we collect, use, process and disclose your personal information when you visit our website, use our Services, make a purchase, create an account, contact us, or otherwise interact with Nuvora Copper.

Please read this Privacy Policy carefully. By accessing or using our website and Services, you acknowledge that you have read and understood how your personal information may be collected, used and disclosed as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When we use the term “personal information,” we mean information that identifies you or can reasonably be associated with you.

Depending on how you interact with our website and Services, we may collect the following types of personal information:

• Contact information: Your name, email address, phone number, billing address and shipping address.
• Payment information: Payment method, transaction details, payment confirmation and other information required to process your payment. Payment card information may be processed by our payment service providers.
• Account information: Your username, password, account preferences and other information associated with your customer account.
• Order information: Products you view, add to your cart, purchase, return, exchange or cancel, as well as your previous transactions.
• Communication information: Information you provide when contacting our customer support team or communicating with us.
• Device information: Information about your device, browser, IP address, network connection and other technical identifiers.
• Usage information: Information about how you browse, navigate and interact with our website and Services.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We may collect personal information from different sources depending on how you interact with us.

• Directly from you when you create an account, place an order, contact us, subscribe to communications or otherwise provide information.
• Automatically when you visit or use our website, including through cookies and similar technologies.
• From service providers that help us operate our website, process payments, provide analytics, manage customer support, fulfill orders or deliver products.
• From business partners and other third parties where permitted by applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

• Providing our Services: To process and fulfill your orders, process payments, arrange shipping, handle returns and exchanges, manage your account and provide customer support.
• Improving your shopping experience: To understand how customers use our website and improve our products, services, website functionality and customer experience.
• Marketing and promotions: Where permitted by law, we may use your information to send promotional communications, offers, product updates and other marketing materials. You can unsubscribe from promotional communications at any time.
• Security and fraud prevention: To protect our website and customers, verify accounts, detect suspicious activity, prevent fraud and investigate potentially unlawful or harmful activities.
• Communication: To respond to questions, provide customer service, communicate about orders and maintain our relationship with you.
• Legal compliance: To comply with applicable laws, regulations, legal requests and lawful governmental requirements, and to protect our legal rights.

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share personal information with trusted third parties when necessary to operate our business and provide our Services.

These third parties may include payment processors, hosting providers, technology providers, analytics services, customer support providers, shipping and fulfillment companies, marketing partners and other service providers that assist us in operating our business.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, website or business.

We do not sell your personal information for money in the ordinary course of operating our business.

COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, pixels, tags and similar technologies to operate our website, remember your preferences, understand website usage, improve our Services and provide relevant marketing where permitted.

Cookies may help us remember items in your shopping cart, understand visitor behavior and improve the functionality of our website.

You may be able to control or disable certain cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services and may contain links to websites or services operated by third parties.

These third parties may collect and process information according to their own privacy policies. Nuvora Copper is not responsible for the privacy, security or content practices of third-party websites or services that we do not control.

We recommend reviewing the privacy policies and terms of any third-party website you visit.

CHILDREN'S INFORMATION

Our Services are not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review the request and take appropriate action.

SECURITY AND RETENTION

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, maintaining business records, complying with legal obligations, resolving disputes and enforcing agreements.

YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

• Right to access: You may request access to personal information we hold about you.
• Right to correction: You may request that inaccurate or incomplete personal information be corrected.
• Right to deletion: You may request deletion of your personal information where permitted by law.
• Right to portability: In certain circumstances, you may request a copy of your personal information in a commonly used format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw your consent, subject to applicable legal limitations.
• Marketing preferences: You may unsubscribe from promotional emails by using the unsubscribe option included in those communications.

We may need to verify your identity before processing certain privacy requests. Your rights may vary depending on your location and applicable law.

MARKETING COMMUNICATIONS

We may send promotional emails or other marketing communications where permitted by applicable law.

You can opt out of marketing communications at any time by clicking the unsubscribe link included in our promotional emails or by contacting us directly.

Even if you opt out of promotional communications, we may still contact you regarding transactions, orders, accounts, security matters or other necessary service-related communications.

INTERNATIONAL DATA TRANSFERS

Your personal information may be processed, stored or transferred in countries other than the country in which you live.

Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred across borders.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements or other operational reasons.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, please contact us:

Nuvora Copper

Email: support@nuvoracopper.com